1. Introduction
At Smart HVAC Direct, we provide secure and convenient payment methods that comply with U.S. laws and regulations.
2. Accepted Payment Methods
We accept Third-Party methods (PayPal, Google Pay, Venmo, Affirm, Shop Pay)
2.1 Credit
We accept all major credit: (Visa, Mastercard, American Express, Discover, Apple)
3. Security and Data Protection
Your security is our highest priority. All transactions are encrypted and processed through secure payment gateways that comply with industry standards.
-
SSL Encryption: Our website uses Secure Socket Layer (SSL) encryption to protect your personal and financial information during transmission.
-
PCI Compliance: Our payment processors are Payment Card Industry Data Security Standard (PCI DSS) compliant.
-
Privacy Policy: Please refer to our Privacy Policy for detailed information on how we handle your data.
4. Compliance with United States Legislation
All our payment methods and processes strictly comply with the laws and regulations of the United States.
5. Payment Confirmation
After completing your payment, you will receive:
-
Order Confirmation: An email containing your order details and confirmation.
-
Receipt: A digital receipt for your records.
-
Processing: Orders will not be processed or shipped until payment is confirmed.
If you do not receive a confirmation email within 1 hour, please check your spam folder or contact our customer service.
6. Currency
All transactions are processed in USD, unless otherwise stated. If your bank account is in a different currency your bank may apply currency conversion rates and fees.
Customers are responsible for any applicable taxes, duties, or currency conversion fees.
7. Failed or Declined Payments
-
Order Confirmation: Your order will begin processing once your payment is successfully approved. If a payment doesn’t go through, do not worry — your order simply will not move forward until it is resolved.
-
Receipt: If you experience a declined payment, the quickest solution is to reach out to your bank or payment provider. Once the issue is cleared, you are welcome to try again and complete your purchase.
-
Processing: In rare cases where payment can’t be verified, we may need to cancel the order, but you are always welcome to place a new one once the payment issue is fixed.
8. Fraud Prevention
To protect our customers and maintain a secure shopping environment:
-
Verification: We may perform verification checks and request additional information before accepting an order.
-
Suspicious Activity: Orders suspected of fraud or unauthorized activity will be investigated, and appropriate action will be taken, which may include cancellation of the order.
9. Changes to Payment Options
We reserve the right to add or remove payment methods at any time. Updates will be posted on this page. We encourage you to review this Payment Options page regularly.
10. Terms and Conditions
By making a purchase on https://smarthvacdirect.com, you agree to our Terms Of Service and Return and Refund Policy.
11. Contact Information
If you encounter any issues or have questions about your payment, please do not hesitate to contact our customer service team.
-
Smart HVAC Direct
📍 1500 N Grant St, Suite 5395, Denver, CO 80203, USA
📧 support@smarthvacdirect.com
📞 303.578.5808
🌐 https://smarthvacdirect.com
Thank you for visiting Smart HVAC Direct!
Last updated: October 15th, 2025