All of our products are brand new and include a manufacturer’s warranty. The length and terms of the warranty vary depending on the manufacturer.

1. Enjoy peace of mind with coverage that starts right away:
2. Complete coverage from the day you purchase
3. Full parts and labor protection
4. Convenient in-home service included

Replacement if your product cannot be repaired

We’ve teamed up with Consumer Priority Service (CPS) to bring you trusted extended warranty options. Just add the CPS warranty at checkout on our product pages.

At Smart HVAC Direct, we work with Consumer Priority Service (CPS) to make sure your appliances stay protected long after the manufacturer’s warranty runs out. By adding a CPS plan at checkout, you’re covered for repairs, replacements, and service visits that would otherwise cost you time and money.

Your CPS protection includes complete parts and labor coverage, in-home service, and replacement if your product can’t be fixed. Depending on the manufacturer’s coverage, your protection could last up to eight years in total—for example, a 3-year manufacturer warranty plus 5 years of CPS protection.

Manufacturer warranties usually cover only a short period and often exclude common issues. When problems arise later, repairs can be expensive and inconvenient. A CPS plan ensures your investment is protected with dependable, hassle-free support whenever you need it.

Products with a full parts and labor warranty: You have until 90 days before the manufacturer’s warranty expires to purchase an extended warranty.

Products without a full parts and labor warranty: The extended warranty must be purchased at the time of sale.

Your coverage doesn’t end after a repair, it continues right through your full contract term. The only exception is if your item is replaced, in which case the plan concludes.

There are no service fees with your CPS plan. You’ll also benefit from:

• Protection against defects in materials and workmanship
• Coverage for damage caused by dust, heat, humidity, or power surges
• Convenient in-home service for major on-site for Smart HVAC Equipment.
• A $250 Food Loss Credit if your appliance fails

CPS plans don’t include cosmetic or intentional damage, labor for unstacking units, or routine maintenance and cleaning.

When you invest in a new product, you expect it to last for years, but most manufacturer warranties are short and designed to keep costs competitive. Unfortunately, many issues arise after that coverage ends. With a Protection Plan, you won’t have to worry about who to call for service, whether the repair is reliable, or how to transport a large product for servicing.

As an Authorized Consumer Priority Service (CPS) dealer, we offer best-in-class protection that extends your coverage for up to 6 years from the date of purchase. CPS warranties provide comprehensive, hassle-free parts and labor coverage, ensuring long-term peace of mind.

Your Protection Plan continues all the way through your contract period. The only time it ends early is if your appliance is replaced.

This warranty does not cover damage of any kind, labor costs for removal or reinstallation, labor for unstacking units, or routine maintenance.

Yes, the warranty is transferable. Simply contact CPS at(800) 905-0443, and a customer service representative will assist you with the transfer. A $25 transfer fee applies.

There are no service fees with this warranty.

Your CPS plan offers protection that goes well beyond the standard manufacturer’s warranty, giving you greater confidence in your purchase. It covers defects in materials or workmanship, damage caused by dust, heat, or internal humidity, power surge issues, and even includes convenient on-site service when needed.

When your product comes with a full parts and labor warranty, your CPS protection automatically takes over once that coverage expires.

If the manufacturer’s warranty is limited to parts only, your CPS plan activates on the 31st day after purchase.

For Smart HVAC equipment, the manufacturer’s warranty and CPS plan together can provide up to five years of continuous coverage.

If you ever need to use your plan, the process is quick and simple. Just visit CPS Claims online to start your request, CPS will handle the rest.